erek24 Platform Privacy Notice

This page describes what we collect when you use erek24 and how we keep that data protected. We at erek24 take your privacy seriously — every piece of information you share with us is handled according to applicable data protection law and our own strict internal standards.

Our platform operates across Jakarta, Surabaya, Bandung, Medan, and Semarang, serving members who access our sportsbook, live-dealer tables, slot games, and esports markets. We process your data only for the purposes you authorize, and we never sell or rent your personal information to third parties.

What We Collect on erek24

We collect information in three main categories. First, we gather account details — your name, email address, phone number, and date of birth — when you register with us. Second, we record transaction data: deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), as well as withdrawals and any bonus claims. Third, we log your activity on erek24 — which games you view, how long you stay on the platform, and which features you use.

We also collect device information: your IP address, browser type, operating system, and the pages you visit. This helps us detect fraud, prevent unauthorized access, and improve our platform's performance. When you contact our customer support team, we keep records of those conversations so we can assist you better next time.

How We Use Your Data on erek24

Our primary use of your data is to operate your account and process your transactions. We verify your identity to comply with anti-money-laundering regulations — this is a legal requirement, not optional. We use your email and phone to send you account confirmations, withdrawal updates, and important security alerts.

We analyze your activity to improve erek24's user experience — for example, we track which payment methods are most popular in Jakarta versus Medan, or which esports markets (Mobile Legends, Free Fire, PUBG Mobile) draw the most interest during Liga 1 season. We also use your data to detect suspicious behavior and protect your account from unauthorized access.

Third-Party Processors and Data Sharing

We work with payment processors to handle your mobile banking, local payment, and online payment transactions securely. These processors see only the information necessary to complete your deposit or withdrawal — they do not receive your full account history or gaming activity. Our servers may sit outside your jurisdiction; we ensure all data transfers comply with applicable law.

We do not share your personal data with marketing partners, advertisers, or data brokers. If we are required by law to disclose your information — for example, to a court order or regulatory authority — we will notify you unless legally prohibited from doing so.

Your Rights and How to Exercise Them

You have the right to access, correct, or delete your personal data held by erek24. You can request a copy of all information we hold about you by contacting our support team. If you believe your data is inaccurate, you can ask us to update it. You also have the right to object to certain types of processing — for instance, if you no longer wish to receive promotional emails about new esports tournaments or live-dealer games.

To exercise any of these rights, email our privacy team or use the account settings on erek24. We will respond within 30 days. If you wish to close your account entirely, we will delete your personal data after a retention period required by law (typically 7 years for financial records).

Cookies and Tracking Technologies

We use cookies to remember your login session, store your language preference, and track how you navigate erek24. These cookies help us provide a seamless experience — for example, so you do not have to re-enter your credentials every time you check the Liga 1 standings or place a bet on a badminton match. Most cookies expire after your session ends; some persist for up to one year to improve our service.

You can disable cookies in your browser settings, but this may limit your ability to use certain erek24 features. We do not use cookies to track you across other websites — our tracking is limited to erek24 itself.

Data Security and Retention

We encrypt all data in transit using industry-standard TLS protocols. Your password is hashed and never stored in plain text. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

We retain your account data for as long as your account is active. After you close your account, we keep financial records for seven years to comply with tax and anti-money-laundering law. Other personal data is deleted within 90 days unless we are legally required to retain it longer.

Contact Us About Privacy

If you have questions about how we handle your data, or if you wish to exercise your privacy rights, contact our support team. We are available to assist you with any concerns about erek24's privacy practices. Our services are available only where local law permits — users are responsible for verifying that their access and use of erek24 comply with their own jurisdiction's law.